Effective Date: 09 March 2024
Welcome to Icoolfix! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
When you interact with Icoolfix, we may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment details (processed securely)
b) Device & Technical Information
- IP address
- Browser type and version
- Operating system
- Usage data (such as time spent on our site, pages visited)
c) Service-Related Information
- Details about your repair requests
- Device model and specifications
- Issues reported for diagnosis
2. How We Use Your Information
We use your information to:
✅ Provide and improve our repair services
✅ Process payments securely
✅ Communicate regarding service updates or support
✅ Enhance user experience on our website
✅ Send promotional offers (if opted in)
✅ Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell, trade, or rent your personal data. However, we may share it with:
- Service providers (e.g., payment processors, delivery partners)
- Legal authorities (if required by law)
- Marketing tools (for promotional messages, only if consented)
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights & Choices
You have the right to:
🔹 Request access to your data
🔹 Correct inaccurate information
🔹 Request deletion of your data
🔹 Opt out of marketing communications
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and collect analytics data. You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
For any privacy-related concerns, contact us at:
📧 Email: Support@icoolfix.com
📞 Phone: +91 95400 21805
Conclusion
At Icoolfix, we value your privacy and are committed to safeguarding your personal information. Our goal is to provide a seamless, secure, and transparent experience while ensuring your data remains protected. By using our website and services, you agree to the terms outlined in this Privacy Policy.
If you have any questions or concerns regarding your privacy, feel free to reach out to us. Your trust is important to us, and we are always here to assist you.
Thank you for choosing Icoolfix! 🚀